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[BACKERS ONLY] All the information needed

Autumn is coming, the leaves will fall and it’s really hard not to notice that time goes by so quickly. We finished our campaign at the beginning of April, and since then our workload has been very heavy and none of us has paused to think creatively.   Kickstarter success means that entrepreneur has to think even more efficiently to find the best possible ways to realise a project. As you may know, we’ve had to change our plans a few times; they seemed incredible good, but during testing we found they were not possible to maintain. When we started the project, we had a prototype of the Woolet and its electronics. Time verified this idea. Below you can read...

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UPDATE & FAQ

Hello everyone! Long time – no see. But our absence has not been coincidental. Our main workforce was dedicated and focused on one goal: getting all the Woolet products shipped. We are very sorry for keeping you in the dark, but to be perfectly honest we have also been depending on outside sources. Everything was changing so fast that we couldn’t set the exact shipment date. Now, we are on the right track and trying to help you as much as possible. That’s why we’ve decided to answer to some questions that are frequently sent to our support team.   INFORMATION FOR BACKERS When will I get my Woolet? It’s been so long now! Yes, we are totally aware of...

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Getting started with Woolet Application

March is upon us, and more and more Woolet shipments are leaving our headquarters almost every day. Most of you have already received your orders. In response to your feedback we have prepared a few instructional videos and responded to frequently-asked-questions . We hope that you will find them useful.   MOBILE APP How does the Woolet App work? As we said before in a previous post, “Take a look at The Woolet App” the essential feature is the Woolet App. It is extremely crucial, as it simply connects your smartphone with the wallet. All you need to do is download the Woolet App for free from iTunes or Google Play. Windows Phone users, don’t worry. As promised, our team of developers will deliver the...

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The Woolet chat – a convenient way to contact us!

Most of you, dear backers, are already owners of your pledged Woolets. We get a lot of questions from you regarding the Woolet App, synchronization and the physical product itself.   The FAQ section To make things easier for you, we’ve prepared an FAQ section on our official website. You can find the following topics there: product information, the Woolet App, notifications, electronics, ordering, shipping and tracking, and general info. Just click on the plus icon before every question and the answer will show up immediately.   Woolet Chat You haven’t found the answer to your question? No problem at all! We’ve also introduced a new feature on our website, Woolet Chat. In case you have any other problems, please give us a...

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Always remember to charge your Woolet

In this post we are going to focus on a very crucial Woolet accessory: the Woolet Charging Pad. You may ask why it is it so important. Well, the lifespan of Woolet’s battery is long: up to six months. But eventually, the battery is going to run flat. Fortunately, you don’t have to replace it with an expensive or hard-to-find substitute. The Woolet battery is rechargeable and you will need this smart accessory to pump some power into it.  It will allow you to charge not only your Woolet but also other QI-compatible devices, for example mobile phones.  You can purchase both black and brown Charging Pads in our on-line shop.   Easy to use The Charging Pad is extremely...

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The Woolet Windows App is almost ready

That’s right, your eyes are not deceiving you: the Woolet App for Windows Phones is almost done! As you probably remember, our first stretch goal during the Kickstarter campaign was to develop a version of the Woolet App for Windows Phones. Not all wearables are covering this operating system, but we thought that Windows users should not be neglected. We decided that our product should be suitable for your smart phone, not the other way round.   Final adjustments We wish we could have brought this app out earlier, but our developer team met unexpected troubles with programming the app. Everything was originally ready for a Windows 8 version, but after the Windows 10 update came out our tests showed,...

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The Woolet store is open for business

With great joy, we would like to announce the opening of our online Woolet store!   That’s right, pre-ordering time is over, and from now on you can buy Woolet products online, all thanks to our wonderful backers, early-birds, pre-order clients and everyone else who believed in Woolet as much as we did. We would like to thank you for that from the bottom of our hearts.   Now, let us tell you about the brand-new store. The most important features you’ll find in the Woolet store are detailed pictures and descriptions. Each piece of the ecosystem has its own product information, and specification of materials and electronics, size and requirements. You’ll know exactly what Woolet looks like! Moreover, after dozens of conversations with...

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Firmware update – connect faster!

After major software updates for iOS and Android, it’s time for an update for the Woolet electronics.  A few weeks ago we informed you about updates of the Woolet App for both iOS and Android. You can read more about what’s new HERE. We thought that fixing the app was not enough. To ensure that everything works smoothly, our programmers have developed an update for the firmware; that is, the Woolet electronics tile itself. The update will be introduced as a Woolet App feature between 20 and 26 June.   What’s new? As you might expect, the Woolet’s heart is the electronics inside it. Without it Woolet could not be  tracked. The sensor also has its own software which allows it...

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Changes to the Woolet Android App

As far as the Woolet App is concerned, a lot has been going on lately.  Today we have introduced another update for Android Phones. We took into consideration a few ideas from our testers and brought them to life.   So, what has been done? First of all, device synchronization is much easier now. Our programmers worked to improve scanning for the Woolet devices, GPS connection and making the app more stable. Operating the Woolet App should be much easier and faster now. Quiet Zones – a new feature which has also been introduced to the iOS version. Now you can create notification-free zones: a single building or whole street or neighbourhood the choice is yours. And there’s a possibility to...

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The Woolet App and first setup manual

So, you’ve got your Woolet, now what? Don’t panic, we have prepared video manuals for iOS and Android Phone users that will show you step-by-step how to synchronize your phone with your brand new Woolet.   A few weeks ago we updated both the iOS and Android Woolet Apps. You can find more details below: The Woolet App updates for iOS and Android Changes to the Woolet Android App Firmware update – connect faster!   Since both apps have changed since the previous versions we thought you might need a bit of know-how to operate them easily. The Woolet App takes only seconds to set up! All you need to do is to download the app from iTunes or Google...

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